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There are also a couple of e-wallet options. Therefore, if you have a Skrill or Neteller account, you are able to migrate to the site and make a transaction before seeing that your GratoWin balance has been updated.

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Daniela’s withdrawal is pending for more than 10 days and she doesn’t know why she hasn’t received the money from the casino. She is unable to communicate with the casino and she seeks help.

The player from Italy is experiencing difficulties withdrawing his winnings from bonus play. The issue was resolved.

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You can also use the callback feature or send an email with details about the issue that you need to be resolved.

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The player from Italy has submitted all required documents for the verification but the status of the verification is still unknown. Player’s complaint has been resolved successfully.

GratoWin Casino are an appealing casino brand for New Zealand customers, especially as you can enjoy a bonus on your first three deposits. The fact that fifty free casino spins can be landed across three different games is also very appealing.

If you are experiencing some problems with gambling, you can turn to social services such as GamStop or Gamblers Anonymous. They help addicted players deal with their issues as quickly as possible.